I want to commend you on an outstanding job at the mediation of… Your hard work helped us to work through some difficult issues and I was extremely impressed not only with your knowledge and grasp of the legal issues, but your obvious experience with some of the medical issues, as well. I have already recommended you to my partners at this firm for future mediations.
Please feel free to convey a copy of this letter to other attorneys and advise them I will be happy to speak with them if they have no experience with you as a mediator. Some points I think were very positive about your services are: (1) That you were certainly willing to come to Birmingham with no charge for travel; (2) While this was our first mediation together, and I understood that you had worked with the defense attorney, our research regarding your services as a mediator with other plaintiff's counsel was extremely positive; (3) While your background certainly appears to be more defense oriented, you were very objective in looking at both the strengths and weaknesses of both sides of the case; (4) My clients had a great deal of respect for your opinions and, for the first time in a long time, I felt very comfortable letting the mediator speak directly with my clients about certain sensitive issues; (5) You certainly have strengths in healthcare issues, especially nursing home issues and I believe this greatly contributed to the resolution of this case; (6) Finally, your flat fee service was very competitive and, given your experience in nursing home issues, was actually a bargain.